Return Policy

  • If the item you received is not like what you ordered or the wrong specification or it has a manufacturer defect, you can contact us to proceed return and exchange procedure.
  • You must provide some pictures of the damaged item together with the document (receipt etc.) for us to finalize the situation.
  • The item should be returned to us within 10 days from the day you received the item. We will not attend any request which exceeds the date of the returns.
  • The item should be returned along with all accessories (if have) and the packaging must be in their original purchase condition (unused, unmarked and not defaced in any manner).
  • Return address: No.17, Jalan 10/152, Taman Perindustrian OUG, 58200, Kuala Lumpur, Malaysia 

 

Refund Policy

  • Goods sold are exchangeable but not refundable except technical issues like duplication orders.
  • If you have any changes, please do tell us before you make the payment or before we proceed the production or before we ship out the goods.